Privacy Policy

Effective Date: 1st November, 2024

Nationwide Technologies Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from https://sulnoxecogh.com.

1. Information We Collect

When you interact with our Site, we collect certain information to provide and improve our services. This includes:

Personal Information: When you place an order or sign up, we collect details such as your name, email address, phone number, billing and shipping addresses, and payment information.

Device Information: We collect information about your device, including IP address, browser type, and the pages you visit on our Site. We gather this data through cookies and other tracking technologies.

Cookies: Cookies help us recognize your device, remember items in your cart, and analyze traffic on our Site. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process your orders and manage your account.

• Communicate with you about your orders and provide customer support.

• Improve our services, products, and website performance.

• Comply with legal obligations under Ghana’s Data Protection Act, 2012 (Act 843) and other relevant regulations.

• Send marketing communications (only if you have opted-in).

3. Sharing Your Information

We may share your information with trusted third parties to enhance our services, but only when necessary and with your privacy in mind. These third parties include:

Payment Processors: We share your payment details with secure payment processors (e.g., mobile money providers, credit card companies) to complete transactions.

Shipping Providers: We work with shipping companies to ensure that orders are delivered to you.

Analytics Providers: We use services like Google Analytics to understand website usage and improve your experience on our Site.

Each third party only accesses your information as needed to perform their tasks and must adhere to confidentiality and data protection agreements.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, such as processing orders and complying with legal requirements.

5. Your Rights

As a customer in Ghana, you have the right to:

• Access the personal information we hold about you.

• Request corrections to inaccurate or incomplete information.

• Request deletion of personal data under certain conditions.

• Object to or restrict the processing of your information.

• Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at privacy@sulnoxecogh.com. We will respond to your request within a reasonable timeframe, as required by Ghana’s Data Protection Act, 2012 (Act 843).

6. Security Measures

We prioritize the security of your information and use a range of measures to protect it, including secure server connections (SSL), encryption, and restricted access. However, no internet-based system is fully secure, and we advise you to protect your login details and passwords.

7. Cookies and Tracking

Cookies are used to improve your experience on our Site by recognizing you, remembering preferences, and analyzing usage. You may choose to disable cookies through your browser settings, though this may affect certain features on our Site.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or Ghanaian legal requirements. Please review this page regularly for the latest information on our privacy practices.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

Nationwide Technologies Limited

Email: privacy@sulnoxecogh.com

Phone: +233 55 815 2442

Address: No. 4 Blewusi Street, Airport Residential Area, Accra, Ghana